Love at First Sight
Your heart starts beating faster, you start sweating, your pupils dillate, you feel a bit euphoric. Love is in the air and you want to give in. The expectation has been built and when you finally meet, you fall in love.
I'm not talking about love between people, but love for a product or service. This is what a brand does. It sets the stage, it builds the expectation and when you finally meet you have to give in. You want this euphoria to last forever, you know how better your life will get. You give in and you buy, and everything becomes better.
Build your product so it delivers what it promises, and build a brand so people can fall in love with it.